Whether it’s your morning work routine, how you check your emails, how you respond to requests for proposals, or even shopping for groceries, they are all processes that can CONTINUOUSLY be IMPROVED. However, in many organizations, no one person can describe the complete series of activities required to move a customer’s request into a product or service.
"We live in a culture of continuous improvement. Process improvement rather is solving problems that create waste in the day-to-day work life for both our employees and clients." Read more from Delivery Director, John McDermott.