Clarus Group works with our clients to review processes and provides an enterprise-level view of your company’s strengths and weaknesses. We aim to deliver potential solutions to streamline operations and enhance business performance and our reviews will contain:

• Business process summary and scope review
• Current system findings and discoveries
• BPR recommendations and solution roadmap
• Deployment plan and cost-benefit analysis

Companies rely on high quality data to run efficiently, improve sales and communicate effectively with internal and external stakeholders. Clarus Group reviews and analyzes the validity of your existing data within Salesforce. Our Data Quality Assessment will focus on:

• A comprehensive review of your existing Salesforce data
• A complete analysis and data quality report
• Lead and contact scenarios for master record identification
• Exact proportion of bad data to overall data
• Data quality control solutions to cleanse and maintain health of data

The use of CRM applications often changes and evolves over time. Usage may evolve inefficiently without proper standards in place for architecture, governance, process automation, and data management. Clarus Group has vast expertise in customizing and redesigning CRM applications. We tailor a core set of proven methodologies to improve user experience, streamline process, and reduce administrative burden.

There are many risks involved in migrating or consolidating CRM platforms. Best practices in data management and process integration are crucial. If your organization is leveraging multiple systems across sales, marketing and service teams, we can help you build a centralized platform. Our team works with you to break down silos, enhance reporting capabilities, and inspire collaboration.